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What are the coverages?
Covers your trip investment if you must cancel or
interrupt your trip for covered reasons such as sickness, injury or
death to you, traveling companion, family member, business partner
or service animal; inclement weather; mechanical break down of a
common carrier, being subpoenaed or required to serve jury duty,
being called into active military service or having leave revoked or
be reassigned, involuntary termination or layoff of employment; your
principal residence or destination being made uninhabitable;
pregnancy or childbirth.
Reimburses for the purchase of essential items
(i.e. meals, hotels, etc.) if delayed for 6 or more hours because of
a carrier caused delay, lost/stolen passport, travel documents or
money, quarantine, natural disaster, injury or sickness of the
insured or a traveling companion or the Insured being involved in or
delayed due to a traffic accident while en route to a departure as
substantiated by a police report.
Reimbursement for additional transportation
expenses and unused prepaid, non-refundable trip payments if you
miss a trip departure because of cancellation or delay of 3 or more
hours of all regularly scheduled airline flights due to Inclement
Weather or Common Carrier caused delay.
If your baggage is delayed for more than 12
hours, you will be reimbursed for the purchase of essential items
(i.e. clothing, toiletries, etc.)
Reimburses you if your baggage is lost, stolen,
or damaged while on your trip.
Covers emergency medical expenses incurred while
traveling; includes emergency dental treatment.
Covers evacuation and transportation to the
nearest adequate medical facility (or home in the event of death or
if medically required) as well as a medical escort if deemed
necessary.
Covers death and loss of limb or eyesight within
180 days of an accident.
$25,000 in primary coverage! Covers cost of
repairs for damage due to covered reasons to a rental car, up to the
limit of coverage, for which the car rental contract holds you
responsible.
Travel Medical Assistance Worldwide Travel
Assistance LiveTravel
Emergency Assistance
Concierge Services
Identity Theft (Not available to NY residents)
Pet Return Service
Vehicle Return Service
$100 Roadside Assistance (per car)* includes:
Towing, flat tire, lock-out and battery assistance as well as oil,
fluid & water delivery service
*Roadside Assistance service provided by
Coach-net Services Inc.
Q. Are the benefits listed per insured or per
booking?
A. The benefits for Trip Cancellation and
Trip Interruption are the total per booking. For example if the
insured purchased travel insurance coverage for a trip costing a
total of $2,000, this would be the maximum reimbursement allowable
under trip cancellation or interruption for that booking. All other
coverages are per person with the exception of the Car Rental
Collision Coverage which is per car coverage.
Q. Will my current homeowners, renters, credit
card, or health insurance policies cover me during my trip?
A. Other insurance policies may not offer
coverage while you travel due to benefit limits, territory
restrictions, and deductibles. Most people don't have any insurance
coverage at all if they must cancel their trip. This insurance plan
has a wide range of travel benefits; which credit card, homeowners,
and renter’s insurance policies may not offer. The medical coverage
included in this insurance plan is vital for most people whose
health insurance policies do not pay for covered medical expenses
incurred outside of the United States (e.g., Medicare, certain
HMO's, etc.) This coverage in this plan is primary.
Q. I know that I have a pre-existing medical
condition; will the plan cover me?
A. Even if you have a medical condition that
has been unstable in the last 60 days, you should still consider
enrolling in this insurance plan because you can waive the
Pre-Existing Condition exclusion by enrolling in the plan and paying
for it within 21 days of your initial deposit. So long as you are
medically able to travel at time of purchase, waiving the
Pre-Existing Condition exclusion is the easiest way to alleviate
doubt as to coverage or chronic medical conditions. There are some
conditions that are not covered by the policy such as anxiety
related mental or nervous disorders. Please see the Exclusions
section of the Description of Coverage to view these coverages.
Q. One of the reasons listed under trip
cancellation is "Sickness, Injury or death of an Insured, Family
Member, Traveling Companion, Service Animal or Business Partner".
What is the definition of a Family Member, Business Partner and
Service Animal?
A. The family member definition means the
Insured’s or Traveling Companion’s spouse, Domestic Partner, Child,
daughter-in-law, son-in-law, brother, sister, mother, father,
grandparents, grandchild, step-child, stepbrother, step-sister,
step-parents, parents-in-law, brother-in-law, sister-in-law, aunt,
uncle, niece, nephew, legal guardian, Caregiver, foster child, ward,
or legal ward. The Business Partner definition means a person who:
(1) is involved with the Insured or the Insured’s Traveling
Companion in a legal partnership; and (2) is actively involved in
the daily management of the business. The Service Animal definition
means any guide dog, signal dog, or other animal individually
trained to work or perform tasks for the benefit of an individual
with a disability, including, but not limited to, guiding persons
with impaired vision, alerting persons with impaired hearing to
intruders or sounds, providing animal protection or rescue work,
pulling a wheelchair, or fetching dropped items.
Q. Given the current economy, what if my spouse
loses his/her job?
A. The All Seasons Travel Plan includes trip
cancellation/interruption coverage due to involuntary termination or
layoff which occurs more than 14 days after an Insured’s effective
date of coverage. Only one year of employment with the same employer
is required. If you or one of your traveling companions loses their
job through no fault of their own and need to cancel or interrupt
their trip, this plan can provide reimbursement of non-refundable
pre-paid travel expenses.
Q. What if I need transportation due to medical
reasons and I am unable to get prior authorization from
Travel Guard?
A. We always instruct our insureds to contact
local medical services during an emergency for immediate medical
attention, or evacuation if necessary, and then notify Travel Guard
as soon as is reasonably possible. Payment arrangements for your
evacuation will depend on the nature of your particular situation
and should be discussed with Travel Guard.
Q: Will my vacation be covered if I cancel due to
a hurricane?
A: You will have coverage if the property
that you are staying at is inaccessible or uninhabitable within 30
days after the named hurricane causes the damage.
Q. Is there help while I'm traveling?
A. One of the valued benefits offered in this
insurance plan is the 24-Hour Emergency Assistance Service. Travel
Guard is a leader in this field. With Travel Guard, you have access
to the services of a highly trained, multi-lingual staff around the
clock to assist you with such emergencies as cash transfers, lost
documents, medical or legal monitoring, and referrals. They are also
equipped to respond in many unexpected circumstances. If an
emergency should arise during your trip, call Travel Guard
immediately and give the details of your problem or medical
emergency.
Q. Where can I call for more information?
A. You may call Travel Guard at
1.877.249.5376, with any questions regarding the travel insurance.
Their service representatives will be happy to assist you.
Q. When is the latest the insurance can be
purchased?
A. The coverage can be purchased up until the
final trip payment is made or 30 days prior to arrival, whichever
comes first. If a booking is made within 30 days of the scheduled
arrival date, the guest can purchase the insurance the day of the
booking only.
Q. How do I file a claim?
A. In the event of a claim, please notify
your booking agent immediately. Then call Travel Guard at
1.877.249.5376 and refer to product #008573 P1 to
start your claim.
The Policy will contain reductions, limitations,
exclusions and termination provisions. Full details of coverage are
contained in the Policy. If there are any conflicts between the
contents of this document and the Policy (form series T30337NUFIC),
the Policy will govern in all cases. Insurance underwritten by
National Union Fire Insurance Company of Pittsburgh, Pa., with its
principal place of business in New York, NY. Coverage may not be
available in all states. Non-insurance services are provided by
Travel Guard.